FAQ's


Frequently Asked Questions (FAQs)

Welcome to the Tribly.shop FAQs section! We’re here to answer all your questions about shopping with us. If you don’t find what you’re looking for, feel free to reach out anytime.

📲 Call: +91 9924540671
📧 Email: Tribly.shop@hotmail.com

🛍️ Ordering & Payments

1. How can I place an order?
Ordering is easy! Browse our collection, select your items, choose your size, click “Add to Cart,” and proceed to checkout to complete your purchase.

2. What payment methods do you accept?
We accept:

  • ✔️ UPI (Google Pay, PhonePe, Paytm, etc.)

  • ✔️ Credit/Debit Cards (Visa, Mastercard, RuPay)

  • ✔️ Net Banking

  • ✔️ Cash on Delivery (COD)

3. Can I cancel or modify my order after placing it?
Yes, you can cancel or modify your order within 24 hours of placing it. Once shipped, changes are not possible.

🚚 Shipping & Delivery

4. Do you charge for shipping?
No! Shipping is 100% free on all orders—no minimum amount required.

5. How long does delivery take?

  • Metro Cities & Major Locations: 5–10 business days

  • Other Cities & Towns: 7–15 business days

  • Remote Areas: Delivery time may vary

6. How can I track my order?
Once shipped, we send a tracking number via WhatsApp, SMS, or email. Use it on our Track My Order page for real-time updates.

🔄 Returns & Exchanges

7. What is your return policy?
You can return a product within 24 hours of delivery if it is:

  • ✅ Unused & unwashed

  • ✅ In original condition with tags

  • ❌ Not a final sale or custom-made item

8. How do I request a return or exchange?
Contact us via:
📲 Call: +91 9924540671
📧 Email: Tribly.shop@hotmail.com
Include your order details—we'll guide you through the process.

9. When will I receive my refund?
Once we receive and inspect the returned item, your refund will be processed within 5–7 business days.

📦 Product & Sizing

10. How do I choose the right size?
Every product page includes a detailed size chart. Please check it before ordering. Still unsure? Contact us for help!

11. Are the product images accurate?
Yes. We strive to ensure all images reflect the actual product. Slight color differences may occur due to screen settings.

12. Do you restock sold-out items?
Absolutely! Keep an eye on our website or follow us on social media for restock updates.

📲 Contact & Support

13. How can I contact customer support?
📲 Call: +91 9924540671
📧 Email: Tribly.shop@hotmail.com

14. What are your customer support hours?
🕘 Monday – Saturday: 9 AM – 10 PM
🕚 Sunday: 10 AM – 7 PM

We hope this FAQ section answers your questions. If not, feel free to contact us—we’re happy to help!

🛍️ Tribly.shop– Your Style, Our Passion! ✨